Provide end-end delivery visibility to your customers using a real-time, automated & integrated omnichannel communication platform. Empower your customers with greater control on their deliveries, thus improving delivery performance & experience
Build a consistent branded delivery experience with personalized promotions to achieve customer loyalty & retention
Automated omnichannel delivery notifications via SMS, Whatsapp & Email
Customizable message content in multiple languages
White-labelled tracking page with real-time status updates
Customer access to POD to confirm delivery
Customer NPS rating & reviews on delivery experience
Validation of NDR reasons provided by drivers with consignees
Input on exception handling by CS team, including re-schedule or cancellation options
Delivery flexibility with alternate contacts, addresses, and future delivery dates addition
Consistent branding across omnichannel communication & notifications
Personalized promotions & product recommendations on tracking page
Increased revenue from upsell and repeat orders