Turn delivery experience into competitive advantage

Unified, real-time customer communication platform for superior post-purchase experience

Build customer loyalty

through seamless deliveries

Provide end-end delivery visibility to your customers using a real-time, automated & integrated omnichannel communication platform. Empower your customers with greater control on their deliveries, thus improving delivery performance & experience

Build a consistent branded delivery experience with personalized promotions to achieve customer loyalty & retention

End-End Delivery Experience Platform

Keep your customers updated throughout order to delivery

Automated omnichannel delivery notifications via SMS, Whatsapp & Email

Customizable message content in multiple languages

White-labelled tracking page with real-time status updates

Customer access to POD to confirm delivery

Collect customer feedback to optimize performance & experience

Customer NPS rating & reviews on delivery experience

Validation of NDR reasons provided by drivers with consignees

Input on exception handling by CS team, including re-schedule or cancellation options

Delivery flexibility with alternate contacts, addresses, and future delivery dates addition

Provide seamless branded delivery experience to build customer loyalty

Consistent branding across omnichannel communication & notifications

Personalized promotions & product recommendations on tracking page

Increased revenue from upsell and repeat orders

Business Impact

Increase in on-time deliveries

Improvement in delivery NPS

Reduction in WISMO calls

Nurture great post-purchase experiences